Business Telephone Systems

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More than just a
Phone System

Once you have your system installed there are many ways to connect to the system to take calls.

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0870 235 1314

VoiSpeed Answering service

VoiSpeed has built in features to take messages whilst you are not at your desk. You can forward calls to a mobile, to a colleague or to your own personal answer phone.

Night Answering Service

Using a map of your working week and predicted holidays, system availability can be chosen to manage calls depending on time of day. The system behaves in a completely different way at night time to handle out of hours emergency or routine calls. If the call is not an emergency the answer phone system takes a message to be dealt with during office hours. Should a customer have an emergency by choosing the correct options on their keypad the they will be immediately transferred to your out-of-hours team logged in at home or via call divert.

Call Attendant

Send callers to the right department first time. When the system answers, callers are presented with options to reach the correct department. Calls then are sent to the relevant extension or group. Group calling options available include hunt, cyclic, progressive ringing as well as being based on your teams fastest call handlers. Using call data within the system, the members of your team that deal with the least amount of calls can be prioritised to take more new incoming calls and vice versa. It is also possible with the system to have a 'cool off' period after a call to finish notes and take a breath prior to being offered the next call.

Desktop or Laptop PC in the office or off-site

Use any Windows PC to connect to the business phone system.

Every PC in your office can be a phone extension. This is the cheapest way to add extensions to the system and also offers the most amount of features.

Integrate caller ID with Outlook or your company database and answer the phone knowing your customers name. Facilities to send messages via the system to other users logged on, record parts of a call as a memo, transfer calls to other extensions, take notes whilst on a call.

Standard SIP handset in the office or off-site

Wireless handset in the office or off-site

Use this unit to walk around your business using standard Wireless technology. Once connected to a Wireless network the phone will log onto the phone system to give you calls on the go. This unit can be used in your office or at home connected directly to your office via the Internet.

Standard BT DECT or phone handset

Using a SIP adaptor you can connect any standard BT DECT or phone to the system. The SIP adaptor converts your Network socket into a normal BT phone socket giving you the freedom of any handset you choose.

Pocket PC Mobile Device in the office or off-site

Connect your Pocket PC mobile phone to 3G or a WiFi wireless access point and use it as a live extension on the VoiSpeed. Make calls from your office from anywhere on Earth you can connect to a high speed broadband connection even in your office not only is your mobile phone it is your PBX handset.

Divert to mobile or alternative number

As well as the answering service to handle your calls and deliver them via e-mail.

Leaving the office does not mean out of touch, calls can be immediately diverted to alternative numbers including mobiles.

Never miss that urgent call with VoiSpeed.